Effective Date: January 19, 2026

Tranquility & Wellness Spa (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, booking forms, and services.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Appointment details

• Service preferences

• Messages submitted through contact or booking forms

Technical Information

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

This information is collected through website forms, cookies, analytics tools, and booking platforms.

2. How We Use Your Information

We use collected data to:

• Process appointment bookings

• Communicate confirmations and reminders

• Respond to inquiries

• Improve website performance and user experience

• Send service updates (only when consent is provided)

• Maintain business records and operational workflows

We do not sell or rent your personal information.

3. Booking Forms & Automation Tools

We use third-party tools for booking, contact forms, and for internal workflow processing

These platforms operate under their own privacy and security standards and are compliant with international data protection regulations.

Your information is only shared with systems necessary to fulfill your request.

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

• Understand visitor behavior

• Optimize site performance

• Improve marketing effectiveness

You may disable cookies in your browser settings if preferred.

5. Data Storage & Security

We implement industry-standard security measures including:

• Secure servers

• SSL encryption

• Restricted system access

• Automated backups

While no online system is 100% immune from risk, we continuously apply safeguards to minimize exposure.

6. Third-Party Services

We may integrate external services such as:

• Payment processors

• Mapping services (Google Maps)

• Email platforms

• Hosting providers

These services only receive the minimum data required to perform their function and operate under independent privacy policies.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent at any time

• Request data portability (where applicable)

To exercise your rights, contact us using the details below.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide services

• Meet legal obligations

• Maintain business records

After this period, data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect information from minors.

10. International Visitors

If you access our website outside Curaçao, your data may be processed on servers located in other jurisdictions. By using our services, you consent to this transfer.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For privacy-related inquiries, please contact:

Tranquility & Wellness Spa
📧 Email: tranquilitywellnessspa2021@outlook.com
📞 Phone: +599 9 5221007 / +599 9 5109294
📍 Address: Brakkeput Abou kavel 141, Willemstad, Curaçao